EVIDENCED IN vertical experience

(A)AGENCY / (C)CLIENT-SIDE

 
 
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NIKE
Omnichannel Training CX strategy for Niketown London (A’15).


JESSOPS
Photo CX strategy, web development and store level retail performance analytics (A’15).


AB INBEV
Digital “Recyclage de Luxe” campaign increased sales by 1% in a declining market (A’09).


SAMSUNG
Media strategy, planning and buying (A’08).


PIZZA HUT
National and local media strategy, planning and buying for Delivery & Restaurants (A’09).


CAPITAL ONE BANK
Integrated marketing communications and agency roster management (C’07).


RBS BUSINESS & COMMERCIAL
Communications strategy and sat on the bank’s Innovation Board (A’13).


E-ON ENERGY
Communications strategy and consumer journey digital transformation (A’13).


AUTOGLASS
Direct response optimisation across all channels, prop. dev. and web/app strategy (A’10).


RSA
Brand and direct response communications across multiple product lines and segments (A’09).


DIRECT LINE GROUP
IPO communications strategy, brand and direct response communications and CX innovation across Direct Line, Direct Line For Business and Green Flag (A’12).